Author: Joni Kinney

Joni has spent more than 16 years working in the corporate world dedicated to improving the customer experience, automation, and updating processes to ensure efficiency. She shares inspiration and helps small business owners find their confidence using corporate strategies.
Tolerance for Failure

Tolerance for Failure

Every business wants to be super successful, but we often send the wrong messages about what that means. We simultaneously tell people they need to be perfect and be innovative and creative. Well you guys, you can’t have both. If you work in an environment that has no tolerance for failure, then you and your…

Make a Difference

Make a Difference

Recently I came across this quote “Great leaders don’t set out to be a leader. They set out to make a difference. It’s never about the role, always about the goal.” and it got me thinking about all the different supervisors I’ve had in the past. Like most, I’ve had both great and not so…